We have an excellent team of highly skilled professional care workers to look after you. Each carer undergoes continuous training that ensures that we deliver the highest quality services to you. Training includes Health & Safety, Food Hygiene, Moving & Handling, Basic Life Support, Safeguarding of Vulnerable Adults, Infection Control, etc.
We recognise that your carer is somebody with whom you can form a
special friendship, and for this reason we take great care in selecting care workers
with whom you feel completely comfortable. This is only done with your full
consent, and you are free to ask for a change in carer at any time if you so desire it.
Tenda Hands Homecare are an equal opportunities organization and will not countenance discrimination among those working on our behalf, or in relation to those who receive services from us.
You will not be discriminated against on the grounds of gender, race, sex, disability, national origin, marital status, sexuality, age, religious beliefs, political or union affiliation or responsibility for dependents. Tenda Hands Homecare take seriously all complaints relating to harassment or discrimination. Tenda Hands Homecare will actively promote the rights of all individuals connected with Tenda Hands Homecare to promote equality and quality of life.
There are a range of training programmed which you are required to successfully complete. This is mandatory training and is governed by Regulation. You will be required to attend an Induction Course. You will be required to attend additional training courses relevant to the work that you undertake, some of these may be annual refreshers. As part of your induction you will shadow an experienced Care Worker as he/she completes their visits. If you do not attend mandatory training events you may render yourself no longer qualified to do the job. Tenda Hands Homecare will give you every opportunity to keep your qualifications up to date but failure by you to attend may put your employment in jeopardy